Delivery policy
CourseOne AI sells digital services only. Nothing is shipped, and no physical goods are dispatched at any point.
How delivery works
- Self-paced courses — access is granted immediately once payment is confirmed, usually within a few seconds. The course appears under “My courses” in your account and you can start straight away.
- Live classes — your place is confirmed immediately on payment. The joining link appears on the class shortly before it is due to start, and is available in your account, not by post.
- Certificates — issued digitally in your account once you complete a course, and downloadable as a PDF. We do not post printed certificates.
Delivery charges
There are none. The price shown at checkout is the full amount, and no shipping, handling or delivery fee is added.
Where we deliver
Everywhere. Because access is granted in your browser, there is no geographic restriction and no delivery area. You will need an internet connection and a current browser.
If access does not appear
If payment succeeded but the course has not shown up in your account within 30 minutes, first sign out and back in. If it is still missing, email TODO — e.g. support@courseone.ai with your payment reference and we will grant access manually — usually the same working day.
If we cannot give you access at all, you get your money back in full under the cancellation & refund policy.